Sandy Cheeks (we, our or Sandy Cheeks) is committed to respecting and protecting your privacy. We comply with all applicable requirements following the UK General Data Protection Regulation (GDPR) and all other relevant data privacy laws.

This privacy policy explains how Sandy Cheeks collects, uses, and shares your personal information, how we ensure the privacy and protection of this information, and your data protection rights in connection with our website and related services.

Please read this policy to ensure that you fully appreciate the purpose of Sandy Cheeks' processing of your personal information.

Data controller

Sandy Cheeks is the Data Controller for your data. Please direct any queries, complaints, or data protection requests to Ellie@sandycheeks.co.uk.

Personal information we may collect

 We may collect and process the following information:

• Your contact information, when you get in touch with us through our website, which may include your name and email address

• The type of internet browser you use, your IP address, and information about your device, including your browsing activity when visiting our website.

• Your email address when you sign up to receive our newsletter

• Your payment details so that we can obtain payment for purchases made by you for the products and services we provide to you

• Your login information and similar security data used for authentication and account access

• Your communication preferences for any marketing activities we may carry out

• Any additional personal information you may provide to Sandy Cheeks, from time to time if you contact us by email, letter, or telephone, through the Sandy Cheeks website, or any other means.

Why we use your personal information

 The personal information collected may be processed to:

• Provide you with the products and services that you have requested

• Manage our relationship with you, which may include notifying you about changes to the Sandy Cheeks service

• Create and manage online accounts

• Request that you take a Sandy Cheeks survey or leave a review

• Communicate with you and manage your participation in promotions, and market research

• Reply to inquiries from you, or respond to third parties and law enforcement agencies

• Evaluate the usefulness of the advertisements Sandy Cheeks may provide you

• Fulfill our legal responsibilities and contractual commitments; and

• Permit Sandy Cheeks to establish, exercise, or defend our legitimate rights and lawful claims.

The personal information collected and processed by Sandy Cheeks will be limited to the purposes specified in the privacy policy.

How we collect your personal information

 The following methods may be used to collect your personal information:

• When you communicate with Sandy Cheeks through our website, including completing our contact form

• Through the use of cookies as you interact with the Sandy Cheeks website

• When you communicate with Sandy Cheeks by email, phone, post, and mail

• When you submit feedback on our website, products, and services

• When you register an account through our site

• When you sign up for our newsletter

• Through communicating with us via any social media channels we use

• Information Sandy Cheeks may receive from external third parties and gain from publicly available sources.

Our basis for processing personal information

 Sandy Cheeks will only ever process your personal information where we have a legal basis that includes the following;

• Where Sandy Cheeks has requested you to provide consent to process your data for a particular purpose.

• The processing of your information is required by Sandy Cheeks to satisfy a contractual arrangement that we have agreed with you.

• For our legitimate interests as a reason for processing, to ensure we can provide you with the best service most securely and efficiently.

• If Sandy Cheeks has a statutory or other legal obligation to process your information to comply with any applicable law.

 Who do we share your data with?

 Sandy Cheeks may share personal information with third parties for the following purposes:

• Third-party providers that support Sandy Cheeks operate our business, including providers of analytics, technology services, marketing, payment processors, advertising, data storage, and hosting

• Law enforcement agencies and regulators, to meet Sandy Cheeks legal responsibilities and process requests or orders received from those bodies

• Courts, legal counsels, or other parties, where required by Sandy Cheeks, and in respect of legal proceedings, claims, and complaints in this context

• Where Sandy Cheeks is sold or amalgamated with another organisation, our advisers and any potential purchaser’s adviser, and the new owners of the business.

 Your confidentially is of the highest importance to Sandy Cheeks. We will not sell your information to third parties without your explicit permission.

Cookies

 Cookies are small files of text that contain a string of characters, including letters and numbers.

Upon visiting our website, it will place cookies on your device. Sandy Cheeks uses cookies to help you effectively browse our website and perform certain operations.

You can disable cookies, though this may restrict the functionality of the Sandy Cheeks website.

To discover more about our use of cookies and how you can manage them, please review our Cookie Policy.

Marketing Communications

Sandy Cheeks may process your personal information for marketing activities, where you have given consent and opted in. If you wish to opt out of such communications in the future, you can do so at any time by contacting us at Ellie@sandycheeks.co.uk.

Data security

Sandy Cheeks is committed to ensuring that the personal information you provide to us is protected to prevent unauthorised access or disclosure. To this end, we use appropriate technical and organisational measures to ensure that your personal information is protected under our supervision. Our security measures are consistent with the sensitivity of the information processed, and we regularly evaluate these measures to confirm that they continue to be adequate.

Data retention

We will only retain your personal information for the period necessary according to the purpose it was collected. Meaning once the retention period has expired and there is no justifiable reason to continue processing or storing your data, we will delete it.

In certain circumstances, Sandy Cheeks may anonymise your information for research or statistical purposes (meaning it will no longer be associated with you), in which case Sandy Cheeks may use this information indefinitely, without further notice.

Third-party links

 This website may contain links to third-party websites not operated by Sandy Cheeks. Please note that Sandy Cheeks has no control over the privacy practices of these websites, and we do not assume any responsibility. Upon leaving our website via a hyperlink, we suggest that you review the privacy policy of each third-party website you visit prior to submitting any information through these sites.

Children’s privacy protection

Sandy Cheeks' website and services are not for people under the age of 18 years of age. We do not knowingly collect, retain or target information about children.

​

Your rights

Under the UK GDPR, you have certain data protection rights, that include:

• Your right to request us to provide a copy of the personal information we hold about you.

• Ask us to rectify any inaccuracies or complete any incomplete personal data about you.

• Request that we erase your personal information in certain circumstances.

• Request the restriction or suppression of the processing of your personal information.

• Your right to withdraw consent, if we have requested and obtained your consent to process your information.

• Your right to object to the processing of your personal information unless we can show that we have a compelling purpose to continue processing.

• Notifying us that you wish to opt-out of marketing communications.

If you are not satisfied with how we have dealt with your concerns, you have the right to complain to the Information Commissioner’s Office (ICO). However, we would like the opportunity to resolve any issue you may have before you contact the supervisory authority.

Data transfer

Sandy Cheeks will not transfer your information to jurisdictions outside of the UK. If it becomes necessary in the future, we will only transfer your information outside of the UK where suitable protection is in place that ensures the privacy and security of your information and appropriate security measures are followed that meet the UK GDPR and all other relevant data protection laws.

Changes to this policy

We may make changes to this policy when needed, for example, compliance with legislative changes.

We recommend that you review this policy regularly to stay informed of any changes.Contact us

 If you have any questions about this privacy policy or want to exercise any of your data protection rights, you can contact us at Ellie@sandycheeks.co.uk.